Contact Us
Last updated 22 October 2026
Thrift & Tally is a small, independent service. For help with your account, billing, refunds, privacy requests or anything else, email us:
We usually reply within 1 to 2 business days.
Helpful details to include
- The email address you sign in with.
- For billing or refunds: the date and amount of the charge. Please write from the household owner's email address.
- For a problem in the app: what you were doing, and what you expected to happen.
Doing it yourself
- Cancel or change your plan, update your card, or download invoices: Account → Billing → Manage billing.
- Export your data: Export CSV in the inventory, or the CSV buttons on the Reports tab.
- Reset your password: Forgot your password?
- Delete your account: Account → Security & two-factor → Delete account.
See also our terms of service, privacy policy and refund policy.